Stakeholder Engagement Handbook

Who would find this resource useful?

Any organisation working with externals.

An organisation might use this resource when….

…planning how, who and when to engage stakeholders.

How can this resource help?

This resource includes very useful guidance on any stage of the stakeholder engagement process – planning, implementation, monitoring & evaluation and conflict. It also includes many templates and recommendations.

Summary of content:

• PART 1: INTRODUCTION
• PART 2: WHY ENGAGE WITH STAKEHOLDERS
• PART 3: HOW TO IDENTIFY STAKEHOLDERS
• PART 4: WHEN TO ENGAGE WITH STAKEHOLDERS
• PART 5: METHODS FOR ENGAGEMENT
• PART 6: PLANNING THE DETAIL OF THE ENGAGEMENT
• PART 7: MANAGING STAKEHOLDER CONFLICT
• PART 8: MONITORING AND EVALUATING THE ENGAGEMENT